Job Description
Join our award-winning customer service team in Memphis and launch your career with comprehensive paid training! We're seeking motivated individuals with no experience to become the voice of our clients. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Training starts immediately! Apply today to start your journey in one of Tennessee's most dynamic industries.
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve inquiries using company systems and resources
- Document interactions accurately in CRM software
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to enhance customer experiences
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- No prior experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency (typing 25+ WPM preferred)
- Reliable internet access for remote training options
- Positive attitude and willingness to learn
- Must pass background check and drug screen