Job Description
Join our award-winning customer service team in San Antonio! We're hiring motivated individuals with no prior experience for immediate full-time positions. Enjoy competitive pay, comprehensive training, and opportunities for career growth. Our modern downtown facility offers a supportive environment with flexible scheduling and performance bonuses. Start your career in customer service today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using proprietary CRM systems
- Document interactions accurately in client databases
- Meet daily performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Participate in ongoing product training sessions
- Uphold company compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and typing skills (30+ WPM)
- Clear communication in English (bilingual Spanish a plus)
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving and active listening abilities
- Positive attitude with customer-first mindset
- Reliable transportation to downtown San Antonio location
- Pass background and drug screening requirements