Job Description
Join our award-winning customer service team at TechConnect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in San Jose. No experience required – we provide comprehensive training and career advancement paths. Enjoy competitive pay, flexible scheduling, and a vibrant team environment. Perfect for recent graduates or career changers looking to start in tech support or sales.
Hiring Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 45 Innovation Drive, San Jose, CA
🎁 On-the-spot interviews & offers!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (college preferred)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude with customer-first mindset
- Valid CA driver's license (if commuting)
- No prior experience required – training provided!