Job Description
Launch your career in customer service with ConnectServe Solutions! We're seeking motivated Entry-Level Call Center Agents for our San Francisco and Ohio locations. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Immediate openings available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and quality
- Collaborate with team to improve customer satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced setting
- Positive attitude and customer-focused mindset
- Reliable internet connection for remote work option