Job Description
Join our award-winning customer service team in Wichita! No experience is needed – we provide comprehensive paid training to launch your career. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for career changers, recent graduates, or anyone seeking a stable job with advancement potential.
What We Offer:
- 4-week paid training program
- Health, dental, and vision benefits
- Performance-based bonuses
- Career advancement paths
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using CRM systems
- Document interactions accurately in databases
- Meet daily performance metrics (AHT, CSAT)
- Collaborate with team members for complex issues
- Adhere to company policies and compliance standards
- Participate in ongoing skill development
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to type 25+ WPM
- Customer-focused mindset
- Reliable transportation
- Flexible availability (weekends/holidays)
- No prior experience required