Job Description
Join Our Exciting Hiring Event for Entry-Level Call Center Roles!
We're expanding our customer service teams in Minneapolis, MN and North Carolina! No experience needed – we provide comprehensive training. Discover a rewarding career with competitive pay, benefits, and growth opportunities.
Why Join Us?
- Industry-leading starting wages with performance bonuses
- Comprehensive benefits package (health/dental/vision)
- Paid training and career development programs
- Flexible scheduling options
- Modern, collaborative work environment
- Date: October 15, 2023
- Time: 9:00 AM - 4:00 PM
- Location: 200 S 6th St, Suite 300, Minneapolis, MN (Virtual options available for NC residents)
Event Details:
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer databases
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to improve service
- Participate in ongoing training sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts
- Pass background check/drug screening
- Customer service experience preferred but not required