Job Description
Join our award-winning call center team in Oklahoma City and enjoy the stability of weekly pay! We're hosting a hiring event for motivated individuals seeking rewarding careers in customer service. As a leader in the industry, ConnectCall Solutions offers competitive compensation, comprehensive benefits, and a supportive work environment where your growth is prioritized. No experience necessary – we provide paid training!
Why Join Us?
• Weekly paycheck for immediate financial relief
• Career advancement opportunities
• Health/dental/vision insurance
• Employee referral bonuses
• Modern, ergonomic workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to navigate multiple computer systems simultaneously
- Previous customer service experience preferred but not required
- Flexibility to work rotating shifts including weekends
- Must pass background check and drug screen
- Reliable transportation to our Oklahoma City facility
- Basic typing proficiency (30+ WPM)