Job Description
Join our award-winning call center team at CustomerFirst Solutions! We're hosting a exclusive hiring event for motivated individuals seeking entry-level customer service opportunities in Dallas, PA. No experience required – we provide comprehensive training and career growth pathways. Enjoy competitive pay, benefits, and a supportive team environment. Apply today and start your customer service career!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics (call volume, quality scores)
- Collaborate with team members to enhance service delivery
- Participate in ongoing training programs
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to Dallas, PA location
- Flexible availability including evenings/weekends