Job Description
Launch your career in customer service with our exclusive hiring event! ConnectServe Solutions is seeking motivated Entry-Level Call Center Representatives across Pennsylvania and California. No experience needed – we provide comprehensive training and growth opportunities. Join our award-winning team and enjoy competitive pay, flexible scheduling, and benefits including health insurance and 401K matching. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using knowledge bases and scripts
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, speed)
- Collaborate with team members for complex issues
- Adhere to compliance and security protocols
Qualifications
- No prior experience required
- High school diploma or equivalent
- Clear communication skills (written/spoken)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset