Job Description
Join our dynamic team at ConnectServe Solutions! We're hosting a hiring event for entry-level call center representatives in Long Beach, CA. No experience required – we provide comprehensive training to launch your customer service career.
At ConnectServe, we believe in nurturing talent and offering growth opportunities. Our modern call center environment features competitive pay, comprehensive benefits, and a supportive culture focused on employee success. This is your chance to develop valuable skills while making a real impact in our community.
What We Offer:
- Full-time positions with paid training
- Health, dental, and vision benefits
- Performance-based bonuses
- Career advancement pathways
- Flexible scheduling options
Hiring Event: October 15, 2023 | 9:00 AM - 4:00 PM
Location: 123 Ocean Ave, Long Beach, CA 90802
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- No prior experience necessary (training provided)
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and customer service mindset
- Ability to work in a fast-paced environment
- Must pass background check and drug screening
- Authorized to work in the United States