Job Description
Are you looking for a rewarding career in customer service? Apex Customer Solutions is hosting a massive Hiring Event in Jacksonville, FL, and we are looking for driven individuals to join our team as Call Center Representatives.
Whether you are starting your career or looking for a change, this is your chance to work for a company that values your growth. We offer competitive pay, comprehensive benefits, and a supportive environment.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00/hr)
- Medical, Dental, and Vision Insurance
- Paid Training and Career Advancement
- Modern Call Center Environment
Don't miss out on this opportunity! Walk-ins are welcome, but we recommend applying online to secure your spot.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues with patience and professionalism.
- Follow scripts and guidelines to ensure accurate information delivery.
- Update customer records and documentation in the CRM system.
- Meet daily and weekly performance metrics and targets.
Qualifications
- High School Diploma or GED equivalent.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills.
- Strong verbal communication and active listening skills.
- Reliable internet connection (if remote hybrid role).
- Ability to work in a fast-paced team environment.