Job Description
Join our award-winning call center team at CustomerFirst Solutions! We're hosting a dedicated hiring event for motivated individuals seeking entry-level careers in customer service. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive team environment.
Why Join Us?
- Industry-leading training program
- Clear career advancement path
- Health, dental, and vision insurance
- Tuition reimbursement
- Flexible scheduling options
Hiring Event Details: October 15, 2023 | 9 AM - 5 PM | 200 Riverplace Blvd, Jacksonville, FL 32202
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in customer databases
- Collaborate with team members for seamless service delivery
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (evenings/weekends)
- Passion for helping others
- No experience necessary – training provided