Job Description
Join our dynamic team at ConnectServe Solutions! We're hosting an exclusive hiring event for motivated individuals to launch careers in customer service. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Manhattan. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve issues using established protocols and tools
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Comfortable working in fast-paced environments
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude and customer-focused mindset
- Reliable transportation to Manhattan location