Job Description
Are you looking for a stable career in customer service without the need for prior experience? Apex Support Solutions is currently hiring Entry Level Call Center Representatives in Richmond, Virginia.
We provide comprehensive paid training to ensure you are fully equipped to handle client inquiries with confidence. If you are a reliable communicator with a positive attitude, we want to hear from you.
Why Join Our Team?
- Zero Experience Required: We train you from scratch.
- Competitive Pay: Start earning immediately after training.
- Flexible Schedule: Full-time and part-time shifts available.
- Modern Environment: Work from a state-of-the-art facility.
Responsibilities
- Handle inbound and outbound customer calls regarding products and services.
- Resolve customer complaints and issues efficiently and professionally.
- Enter and update customer information accurately into the CRM system.
- Provide product information and troubleshoot technical issues.
- Collaborate with team leads to meet daily performance metrics and KPIs.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency and typing skills.
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, target-driven environment.
- Reliable internet connection and home office setup (if remote).