Job Description
Join our dynamic team as an Entry-Level Call Center Representative in Raleigh, NC! We're hosting an exclusive hiring event for motivated individuals ready to launch their customer service careers. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized. Apply today to secure your spot at our upcoming hiring event!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in company databases
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to enhance service delivery
- Adhere to company policies and regulatory compliance
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with typing abilities
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced team environment
- Reliable transportation for in-person hiring event
- Openness to flexible scheduling including weekends
- No prior experience required – training provided!