Job Description
Launch your career in customer service with our paid training program! Global Customer Solutions Inc. is seeking motivated Entry Level Call Center Representatives in Atlanta, GA. No experience required – we provide comprehensive paid training to equip you with the skills needed to succeed. Enjoy competitive hourly pay, benefits, and a supportive team environment. Join us in delivering exceptional service and growing your professional future.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and technical issues
- Document interactions and maintain accurate case records
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service processes
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to type 25+ WPM (basic typing test required)
- Proficiency with basic computer applications
- Positive attitude and customer-focused mindset
- Reliable internet access for remote work components
- Must pass background check and drug screening