Job Description
Launch your career in customer service with no experience required! Join our dynamic team at NexComm Solutions for an exclusive hiring event in Milwaukee, WI. We're seeking motivated individuals to become our next generation of Call Center Representatives. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is our priority.
What We Offer:
- Full-time position with guaranteed 40 hours/week
- Starting pay of $18/hour with performance-based bonuses
- 5 weeks of paid training with certification
- Comprehensive benefits package (health/dental/vision)
- Tuition reimbursement for career advancement
- Modern downtown Milwaukee location with free parking
Hiring Event Details:
📅 Date: October 28, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 425 E Wisconsin Ave, Milwaukee, WI 53202
Responsibilities
- Handle incoming customer inquiries with empathy and professionalism
- Resolve billing, technical, and service-related issues
- Document customer interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution rates)
- Collaborate with team members on complex cases
- Participate in continuous improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- No experience required - training provided!
- High school diploma or equivalent (GED accepted)
- Clear communication skills (written/spoken)
- Ability to type 25+ WPM with accuracy
- Proficient in basic computer applications
- Strong problem-solving and active listening abilities
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown location