Job Description
Join our dynamic customer support team in Long Beach! We're seeking motivated individuals with no prior experience to become the voice of our brand. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. Perfect for career changers or recent graduates!
Why Work With Us?
- Competitive hourly pay + performance bonuses
- Medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Free on-site parking
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (handle time, quality)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts (including weekends)
- Customer-focused mindset with empathy
- Problem-solving aptitude
- No prior experience required!
- Must pass background check/drug screen