Job Description
Join our dynamic customer support team as an Entry-Level Call Center Representative in Louisville! We're seeking motivated individuals with no prior experience to deliver exceptional service to our clients. Enjoy competitive pay, comprehensive training, and immediate start opportunities. Build a rewarding career while helping customers resolve inquiries with empathy and efficiency.
What We Offer:
- Competitive hourly wage + performance bonuses
- Comprehensive paid training program
- Health benefits and retirement plans
- Career advancement pathways
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound calls with professionalism and accuracy
- Resolve customer inquiries regarding products/services
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for quality and efficiency
- Adhere to company policies and regulatory requirements
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Positive attitude and customer-focused mindset
- Pass background check and drug screening