Job Description
Join our dynamic customer service team in Kansas City and start your career immediately! We're seeking enthusiastic individuals with no prior experience to provide exceptional support to our clients. Enjoy competitive pay, comprehensive training, and a supportive work environment. Opportunities available for both Kansas City, MO and Illinois locations. Apply today and grow with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Document interactions accurately in company databases
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable internet access for remote options
- Must pass background check and drug screening