Job Description
Launch your customer service career at our exclusive hiring event for entry-level call center positions in Nashville! No experience required – we provide comprehensive training and career growth opportunities. Join our dynamic team serving Fortune 500 clients with competitive pay, benefits, and advancement paths.
Why Choose Nexus?
- Industry-leading onboarding program
- Health/dental/vision insurance after 60 days
- Tuition reimbursement for career development
- Flexible scheduling options
- Monthly performance bonuses
Event Details: October 28, 2023 | 9 AM - 4 PM | 250 Commerce St, Nashville, TN
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using knowledge base and CRM tools
- Document interactions accurately in Salesforce
- Meet quality metrics (FCR, CSAT, AHT)
- Collaborate with team on complex escalations
- Adhere to PCI compliance protocols
- Participate in ongoing training modules
Qualifications
- High school diploma or GED required
- Clear communication skills (verbal/written)
- Basic computer proficiency (MS Office)
- Ability to type 30+ WPM
- Problem-solving aptitude
- Reliable transportation to event
- Positive attitude with customer focus
- No experience necessary – training provided