Job Description
Launch your customer service career with immediate opportunities at Customer Connect Solutions! We're hiring motivated entry-level professionals to join our dynamic call center team serving the Kansas City metropolitan area. Enjoy competitive pay, comprehensive training, and a supportive environment designed for growth. No prior experience required – we provide all tools for success!
What We Offer:
- Immediate start positions
- Performance-based bonuses
- Health benefits after 90 days
- Career advancement pathways
- Modern collaborative workspace
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM systems with precision
- Meet quality metrics (call handling time, resolution rates)
- Collaborate with team members for seamless service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Ability to navigate multiple software systems
- Strong problem-solving aptitude
- Positive, resilient customer-focused mindset
- Reliable transportation to Kansas City location
- Ability to pass background check