Job Description
Join our dynamic team at Fort Worth Solutions Inc. and kickstart your career in customer service! We're hosting a hiring event for motivated individuals seeking entry-level call center positions in Fort Worth, TX. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits package, and a supportive work environment in one of Texas' fastest-growing cities.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide accurate information
- Document interactions in CRM systems with precision
- Meet performance metrics for call volume and quality
- Collaborate with team members to improve service efficiency
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to our Fort Worth location
- Flexible availability including evenings/weekends
- Must pass background check and drug screen