Job Description
Join our award-winning customer service team at Customer Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking no-experience-required call center positions in Oakland, CA. Enjoy competitive pay, comprehensive training, and a supportive work environment. No prior experience needed – we provide all the tools for success!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using established protocols
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and resolution times
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- Reliable transportation to our Oakland location