Job Description
Join our dynamic customer support team in Wichita, KS and kickstart your career in customer service! We're seeking motivated individuals to deliver exceptional experiences to our clients. Enjoy competitive pay, comprehensive training, and a supportive work environment with opportunities for growth. Immediate start positions available – apply today and begin your professional journey!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts (including evenings/weekends)
- Customer service mindset and problem-solving aptitude
- No prior experience necessary – training provided
- Must pass background check and drug screening