Job Description
Join LocalCare Connect's no-experience-required call center team in Indianapolis! We're hosting a hiring event for motivated individuals ready to launch their customer service careers. Enjoy competitive pay, comprehensive training, and a supportive team environment. No prior experience needed – we'll teach you everything you need to succeed!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, process orders, and provide accurate information
- Document interactions in CRM systems with precision
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to enhance customer satisfaction
- Adhere to company policies and regulatory standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Reliable transportation to our Indianapolis location
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including evenings/weekends