Job Description
Join our dynamic team at CustomerFirst Solutions and kickstart your career in customer service! We're hosting an exclusive hiring event for motivated individuals seeking entry-level opportunities in Jacksonville's thriving call center industry. No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and a supportive work environment. Ready to grow with us? Apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in our customer database
- Meet daily performance metrics for call quality and volume
- Collaborate with team members to resolve complex issues
- Adhere to company policies and regulatory standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication and active listening abilities
- Ability to multitask in a fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable internet connection for remote options
- Flexible availability including weekends if required