Job Description
Launch your career in customer service with Customer Connect Solutions! We're hiring motivated Entry-Level Call Center Representatives for immediate openings in Louisville, KY and Texas. No experience necessary – we provide comprehensive training to help you succeed. Join our award-winning team where your growth matters!
Why Choose Us?
- Competitive hourly pay + performance bonuses
- Comprehensive paid training program
- Flexible day/night shift options
- Clear career advancement path
- Health benefits and 401k after 90 days
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues
- Document interactions in CRM system accurately
- Meet/exceed quality and productivity metrics
- Collaborate with team members for seamless support
- Adhere to compliance protocols and security standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Strong problem-solving abilities
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- Authorized to work in the US