Job Description
Join our award-winning customer service team in Milwaukee! ConnectPro Solutions is seeking motivated individuals for immediate full-time call center roles. No experience required—we provide comprehensive paid training! Enjoy competitive pay, health benefits, career growth opportunities, and a vibrant downtown location. Perfect for career changers or recent graduates. Start your customer service journey today with industry-leading support!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics (call volume, resolution time)
- Collaborate with team members to enhance service quality
- Participate in ongoing training and development programs
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset