Job Description
Join our dynamic team at Nashville Customer Solutions and launch your career in customer service! We're hosting a hiring event for motivated individuals seeking entry-level call center positions in Nashville, TN. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Apply today and start your journey with a company that invests in its people!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service efficiency
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Positive attitude with problem-solving mindset
- Reliable internet connection for remote work option
- Available to work evenings/weekends as needed
- Pass background check and drug screening