Job Description
Launch your career in customer service with our comprehensive paid training program! CustomerConnect Solutions is seeking motivated individuals to join our call center team in San Antonio. No prior experience required – we provide all the training needed to succeed. Enjoy competitive pay, benefits, and a supportive team environment while developing valuable skills for long-term growth.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding accounts, services, and billing
- Document interactions accurately in CRM systems
- Meet performance metrics including call quality and resolution times
- Collaborate with team members to enhance service standards
- Adhere to compliance protocols and company policies
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to type 25+ WPM with accuracy
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Flexible availability including evenings/weekends
- Must pass background check and drug screen