Job Description
Are you looking for a rewarding career in customer service? Apex Support Solutions is currently hiring Entry Level Call Center Representatives in Philadelphia, PA. We are committed to your success and provide comprehensive Paid Training to help you master the role from day one.
Join a team that values your growth, offers a supportive work environment, and provides opportunities for advancement. If you have a positive attitude and a desire to help others, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Accurately record customer information and transaction details in our CRM system.
- Assist customers in navigating our products and services to find the best solutions.
- Collaborate with team members to achieve daily and monthly performance targets.
Qualifications
- High school diploma or GED equivalent is required.
- No prior call center experience is necessary; we provide paid training!
- Strong verbal communication skills and a professional phone voice.
- Basic computer skills and ability to learn new software quickly.
- Reliable transportation to and from our Philadelphia office.