Job Description
Join our dynamic team at LocalTech Solutions and kickstart your career in customer support! We're hosting a hiring event for motivated individuals to fill Entry-Level Chat Support Specialist positions in Fort Worth, TX. No prior experience required—just a passion for helping others and a willingness to learn. Enjoy competitive pay, comprehensive training, and a supportive work environment. Apply now to secure your spot at our upcoming hiring event!
Responsibilities
- Provide real-time chat support to resolve customer inquiries efficiently
- Document interactions and update CRM systems accurately
- Collaborate with team members to resolve complex issues
- Adhere to company protocols and service standards
- Continuously improve product knowledge through training modules
- Maintain positive customer relationships during all interactions
- Identify and escalate technical issues to appropriate teams
Qualifications
- High school diploma or equivalent required
- Excellent written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (35+ WPM)
- Strong problem-solving abilities
- Punctual and reliable attendance
- Customer service mindset with empathy
- Must attend in-person hiring event in Fort Worth