Job Description
Launch your customer service career with an immediate opportunity in Louisville! We're seeking motivated Entry Level Customer Service Representatives to join our dynamic team. No experience necessary – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized.
Why Join Us?
- Full-time position with benefits package
- Immediate start date – no waiting!
- Career advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls and digital inquiries
- Resolve billing, technical, and product-related issues
- Document interactions using CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response times and satisfaction
- Continuously update product knowledge through training modules
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication and active listening skills
- Ability to navigate multiple software applications simultaneously
- Empathetic problem-solving approach
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and resilience in high-pressure situations
- Availability to work flexible shifts including weekends