Job Description
Launch your career with our exclusive hiring event for Entry Level Customer Service Representatives! Detroit Tech Solutions is seeking passionate individuals to join our award-winning support team in Detroit, MI and Ohio. This on-the-spot hiring event offers immediate opportunities for growth, comprehensive training, and competitive benefits. No experience required – we're looking for exceptional communicators ready to make an impact!
Responsibilities
- Delocate customer inquiries via phone, email, and chat with professionalism
- Resolve billing and technical issues efficiently
- Document interactions in CRM systems with 99% accuracy
- Collaborate with team members to enhance service quality
- Meet monthly performance metrics for response times
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- Exceptional verbal and written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Positive attitude and problem-solving mindset
- Flexibility to work evenings/weekends (if needed)
- Valid US work authorization