Job Description
Join our dynamic team at Customer Connect Solutions for an exciting career in customer service! We're hosting a hiring event in Baltimore, MD, specifically for no-experience candidates eager to grow their careers. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your success is our priority. No prior call center experience required – we provide full training!
Why Work With Us?
- Competitive hourly wages starting at $18/hour
- Full benefits package (health, dental, vision)
- Clear career advancement paths
- Modern downtown Baltimore office
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve customer inquiries and concerns efficiently
- Document interactions in CRM systems accurately
- Meet daily performance and quality standards
- Collaborate with team members to improve service
- Participate in ongoing training and development
- Adhere to company policies and procedures
Qualifications
- No prior experience required – open to all backgrounds!
- High school diploma or equivalent (GED accepted)
- Strong communication and listening skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable transportation to downtown Baltimore
- Flexible availability including evenings/weekends