Job Description
Launch your career in customer service with ConnectCare Solutions! We're seeking motivated individuals for our Portland call center with paid training and no experience required. Join a supportive team where your growth matters. Enjoy competitive pay, benefits, and opportunities for advancement in a dynamic work environment.
Why Join Us?
• Comprehensive 4-week paid training program
• Career advancement paths to team leadership
• Health, dental, and vision benefits
• Flexible scheduling options
• Collaborative team culture
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality)
- Collaborate with team members to improve service
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – we provide training!
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote options