Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in Fort Worth! We're seeking passionate individuals to deliver exceptional support to local clients. This immediate-start opportunity offers comprehensive training and career growth in a collaborative environment. Help us build lasting customer relationships while developing valuable communication and problem-solving skills.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Resolve technical and billing issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance and quality metrics
- Participate in ongoing training and development
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent
- Basic computer proficiency (MS Office, CRM tools)
- Strong verbal and written communication skills
- Ability to multitask in fast-paced settings
- Customer-focused mindset with problem-solving aptitude
- No prior experience required – we provide training
- Must pass background check and drug screening
- Valid Texas ID and reliable transportation