Job Description
Join our award-winning customer service team in San Antonio! We're seeking motivated individuals with no prior experience to launch their careers in customer support. Enjoy comprehensive paid training, a supportive team environment, and clear growth pathways. As a Customer Service Representative, you'll be the voice of our brand, delivering exceptional experiences to clients across diverse industries. We offer competitive compensation, benefits package, and opportunities for advancement.
What We Offer:
- Full paid training program (4 weeks)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition assistance for career growth
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team to improve service processes
- Meet daily performance metrics for quality and productivity
- Continuously develop product knowledge and communication skills
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (required)
- 0-2 years customer service experience (welcoming all backgrounds)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office
- Ability to thrive in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to San Antonio office
- Passion for helping others