Job Description
Launch your career in customer service with LocalCare Solutions! We're seeking enthusiastic Entry Level Customer Service Representatives in Tucson, AZ to join our dynamic team. No experience needed – we provide comprehensive paid training to equip you with the skills to succeed. Enjoy a supportive environment where your growth is our priority, plus competitive pay and benefits. If you're passionate about helping others and ready to build a stable career, apply today!
Responsibilities
- Handle inbound/outbound customer calls, emails, and chats with professionalism
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet performance metrics for call quality and resolution time
- Identify opportunities to improve customer experiences
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal/written communication skills
- Strong problem-solving abilities and empathy
- Basic computer proficiency (typing, email, navigation)
- Ability to work flexible hours including evenings/weekends
- Positive attitude and willingness to learn
- U.S. work authorization and clear background check