Job Description
Join our dynamic team at GlobalConnect Solutions! We're hosting exclusive hiring events for entry-level Customer Service Representatives in Georgia and Texas. No experience necessary—just a passion for helping others and a drive to succeed. Enjoy competitive pay, comprehensive training, and career growth opportunities. Apply now to secure your spot at our upcoming hiring event!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and troubleshoot technical issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Meet daily performance metrics for call resolution and customer satisfaction
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to navigate multiple software systems simultaneously
- Patience and problem-solving aptitude
- Basic computer proficiency with typing speed of 30+ WPM
- Must be authorized to work in the US
- Reliable transportation to our Atlanta or Dallas hiring events