Job Description
Join Our Weekend Call Center Team!
We're hosting an exclusive hiring event for motivated individuals seeking flexible weekend shifts in Minneapolis! ConnectServe Solutions offers competitive pay, comprehensive benefits, and a dynamic team environment. Perfect for students, parents, or anyone seeking work-life balance. No experience required – we provide paid training!
Event Details:
📅 Date: October 21, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 700 Nicollet Mall, Minneapolis, MN
💼 On-the-spot interviews & same-day offers!
What We Offer:
• $18-$24/hour + performance bonuses
• Health/dental/vision insurance
• Paid time off & holidays
• 401(k) with company match
• Free parking & transit stipend
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions in CRM system accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to compliance regulations & security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Ability to work weekends (Sat/Sun shifts available)
- Basic computer proficiency
- Customer service mindset & problem-solving skills
- Reliable transportation to downtown Minneapolis
- Positive attitude & team player mentality
- No prior experience required