Job Description
Launch your customer service career with paid training! Mountain West Solutions is seeking motivated Entry Level Customer Service Representatives to join our Colorado Springs team. No experience necessary – we invest in your growth through comprehensive paid training programs. Enjoy competitive pay, benefits, and a supportive environment where your success is our priority.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet performance metrics and quality standards
- Process transactions and update account information
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to navigate multiple software systems
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote training
- Must pass background check and drug screen