Job Description
Join our award-winning customer service team in Oklahoma City and kickstart your career in customer support! We're seeking passionate individuals with no prior experience to deliver exceptional service to our diverse clientele. Enjoy comprehensive training, flexible scheduling, and a supportive environment designed for growth. Immediate start available!
What We Offer:
- Competitive hourly pay plus performance incentives
- Comprehensive paid training program
- Health benefits and retirement plans
- Advancement opportunities to leadership roles
- Modern, collaborative work environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet/exceed customer satisfaction metrics
- Identify upsell opportunities for existing products
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we train!
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to Oklahoma City office
- Must pass background check