Job Description
Join our dynamic team at Detroit Customer Service Alliance! We're hosting an exclusive hiring event for motivated individuals seeking entry-level customer service careers. No experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Why Apply?
• On-the-spot interviews
• Same-day offers for qualified candidates
• Career advancement pathways
• Modern downtown Detroit workspace
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics
- Participate in ongoing training programs
- Uphold company brand standards
- Escalate complex issues appropriately
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Customer-focused mindset
- Problem-solving aptitude
- Reliable transportation