Job Description
Are you looking for a new opportunity in Wichita, KS? We are hosting a Hiring Event for dynamic individuals to join our growing team as Customer Service Representatives.
As an Entry-Level Representative, you will be the first point of contact for our valued clients. We are looking for people who are passionate about helping others and thrive in a fast-paced environment. Whether you are starting your career or looking for a change, this is the perfect place to grow.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Full-time employment opportunities
- Comprehensive benefits package
- Free training and career advancement
Walk-ins are welcome, but pre-registration is recommended.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat with a positive, professional attitude.
- Resolve customer complaints, issues, and questions in a timely and efficient manner.
- Document all customer interactions accurately in our CRM database.
- Identify customer needs and provide appropriate solutions or escalate complex issues to supervisors.
- Collaborate with team members to achieve daily and monthly performance goals.
Qualifications
- High school diploma or equivalent (GED).
- Excellent verbal and written communication skills.
- Basic computer literacy and ability to learn new software quickly.
- Strong problem-solving abilities and a customer-centric mindset.
- Reliable internet connection and a quiet workspace (if working remotely) or willingness to work on-site.