Job Description
Are you a people-person looking for an immediate start? We are seeking enthusiastic Entry-Level Customer Service Representatives to join our fast-paced team in Orlando, FL. No prior experience is necessary; we provide comprehensive training! If you are ready to launch your career in customer support, apply today and become part of a culture that values growth and connection.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve product and service issues to ensure a high level of customer satisfaction.
- Accurately process orders, returns, and exchanges using our CRM software.
- Maintain a positive and empathetic attitude during high-pressure interactions.
- Document customer interactions and feedback in the CRM system.
- Collaborate with the sales and technical teams to solve complex problems.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED required.
- Excellent verbal and written communication skills.
- Basic computer literacy and ability to navigate multiple software applications.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including weekends.
- Willingness to undergo a background check.