Job Description
Join our award-winning customer service team as an Entry Level Customer Service Representative! We're seeking passionate individuals in Seattle, WA to deliver exceptional support experiences. No prior experience needed – we provide comprehensive paid training to equip you with the skills for success. Enjoy competitive pay, career growth opportunities, and a supportive team environment. If you thrive in helping others and want to launch your career in customer service, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Adhere to company policies and quality standards
- Identify upsell opportunities for additional services
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent verbal and written communication skills
- Strong problem-solving and active listening abilities
- Basic computer proficiency with MS Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- No experience required – training provided
- Valid work authorization for US employment