Job Description
Join Metro Retail Solutions and launch your career with weekend flexibility! We're seeking enthusiastic Entry-Level Customer Service Associates for our Washington DC locations. Perfect for students, career changers, or those seeking weekend-only work, this role offers competitive pay, growth opportunities, and a vibrant team environment. Enjoy weekends off during the week while gaining valuable retail and customer service experience in the nation's capital.
Our weekend associates are the backbone of our customer experience, ensuring every visitor receives exceptional service while maintaining a welcoming store atmosphere. With comprehensive training and supportive management, you'll develop skills that open doors to future career advancement within our company.
Responsibilities
- Deliver exceptional customer service through in-person assistance and digital support
- Process transactions accurately using POS systems and handle cash/card payments
- Manage inventory, stock displays, and maintain store cleanliness standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with weekend team members to ensure seamless store operations
- Adhere to safety protocols and company policies at all times
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent (current students welcome)
- Zero prior experience required – we provide comprehensive training
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy and comfort with technology
- Flexible availability for weekend shifts (Sat/Sun 8am-8pm)
- Positive attitude and customer-focused mindset
- Reliable transportation to DC locations