Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Weekend Customer Service Specialist! Perfect for students and career changers seeking flexible weekend opportunities in the heart of LA. We offer comprehensive training, a supportive work environment, and growth potential within our expanding retail network. Enjoy competitive pay, employee discounts, and the chance to develop valuable customer service skills while working in one of America's most vibrant cities. Apply now to kickstart your career with a company that invests in its people!
Responsibilities
- Deliver exceptional customer service through in-person assistance and digital support
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Stock shelves, organize displays, and maintain store cleanliness throughout shifts
- Resolve customer inquiries and escalate complex issues to management
- Collaborate with weekend team members to ensure seamless store operations
- Participate in product knowledge training to effectively assist customers
- Contribute to weekend inventory counts and stock reconciliation
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Availability to work Saturdays and Sundays (8-hour shifts, flexible scheduling)
- Basic computer proficiency and comfort with learning new technology
- Strong communication skills and approachable demeanor
- Ability to stand/walk for extended periods during shifts
- No prior experience required – comprehensive training provided
- Valid California ID and reliable transportation
- Positive attitude and commitment to teamwork